I help Digital Agencies and Small Businesses in growth stages reorganise their internal operations, streamline workflows and train their teams so their leaders can focus on growth and innovation.
<aside> ✉️ Send me an email!
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<aside> ☎️ Book a free 30-min call with me!
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<aside> 🔨 Freelance Project Management
I use project management methods to evaluate and enhance operational systems, helping businesses increase their profit margins and boost productivity.
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<aside> 🎯 Internal Operations & Process Optimization.
<aside> ♻️ Office to the CEO/COO
End-to-end management of projects that are either too broad to fit within a single business unit, or require cross-department collaboration.
<aside> ✂️ Client Services Training
I handle all training initiatives with the goal of levelling up team performance. Topics range from software tutorials to stakeholder management.
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I’ve been working as a Business Operations & Training Manager for the past 5 years, supporting agencies and small business owners in managing, organising and improving internal workflows, systems and team performance.
I have experience with:
My approach to Business Operations is “if I don’t know it, I will figure it out, I will learn it and I will teach it to your team.”
Some of my proudest work accomplishments include:
In my spare time, I love to stay active. I’m an avid surfer, snowboarded and have recently taken on gymnastics (yes, at the age of 35).
“Can I just take Alexia with me to my next role?”
“‘We run an Affiliate Marketing Agency and we have worked with Alexia on several projects. We have always enjoyed working with her and the fact she has a great understanding of our industry really helps us to solve our problems quickly and effectively. She came up with some great solutions for the challenges we were having and delivered exactly what we wanted. We will definitely be working with Alexia again and would highly recommend her to others.’”
